Vogue Excelsior Thermostatic Radiator Valve Set

EXCELSIOR THERMOSTATIC

Excelsior thermostatic, a substantial valve in a time honoured design.

More Information
Weight	0.500000
Country of Manufacture	United Kingdom
Warranty	2 Years
Diameter	15mm Ø
Finish	Chrome

lead times

VOGUE LEAD TIMES

Vogue stock thousands of products in the UK, this means we can get them to you in a matter of days.

Enquire here to see if your Vogue product is a stocked item.

NON STOCK LINES

Brass & Special finishes

6 - 8 weeks

FAQ

Deliveries

We offer Free Standard Delivery on all orders over £500 to UK mainland delivery addresses, remote areas may be subject to additonal delivery charges.

Shipping below £500 varies by product and brand, to check shipping prices simply add the product to your basket.

How much do you charge for delivery?

We offer Free Standard Delivery on all orders over £500 to UK mainland delivery addresses.

Note some exclusions apply, please email enquiries@drawabath.co.uk and we will be happy to quote for deliveries to remote areas based on the goods required.

Shipping below £500 varies by product and brand, to check shipping prices simply add the product to your basket.

Should you require a split delivery, additional delivery charges may apply.

What is the standard delivery time?

Delivery times vary by manufacture, please see the 'Lead Times' tab on the product page for estimated lead times.

Need it sooner? Drop us a line to enquiries@drawabath.co.uk and we will do our best to make it happen.

We recommend you do not arrange a start date with your installer until all your goods have been delivered and checked to ensure they are correct and show no signs of damage.

Can I pick a specific day for my delivery?

Standard delivery times are 8.00am to 5.00pm Monday to Friday.

We are happy to quote for enhanced delivery based on the goods required, please email enquiries@drawabath.co.uk

Standard - FREE
Next Day - POA
Day Specific - POA
Saturday - POA

What are the free delivery exclusions?

If you happen to reside in an area that is considered to be 'remote' by our couriers, you may incur additional delivery charges.

Remote Areas:
Channel Islands
Isle of Man
Scilly Isles
Isle of Wight Highlands
Northern Ireland
Grampian
Scotland Offshore

If you are unsure if you live in a remote area or not, please contact our customer services team at enquiries@drawabath.co.uk

How will my goods be delivered?

Small items such as Taps and Accessories will be delivered by courier, the courier will contact you ahead of delivery, should the delivery date not be convenient you will have the option to amend the date.

Large items such as Baths, Ceramics, Furniture, Shower Trays and Enclosures will be delivered on a pre-arranged, palletised, kerbside delivery service and therefore your assistance will be required to take the items into your property.

The delivery driver may take the pallet away for you, please note this is at the driver's discretion, if this is not possible you will have to make provision to dispose of the pallet.

Should I inspect my goods on delivery?

We understand it is not always possible to inspect all your goods upon delivery, if this is the case please sign as unchecked otherwise the delivery is deemed as complete and undamaged.

Should you note visibal damage upon delivery please inspect the products further, should you accept the delivery photograpic evidence would assist with any claims against the haulier.

Please call us on 0151 459 6777 or email enquiries@drawabath.co.uk

You are within your rights to refuse delivery of the order if it isn’t right.

My order is damaged or incomplete, what do I do next?

As soon as your order arrives, please check carefully for missing items and also damage.

If you notice either, please call us on 0151 459 6777 or email enquiries@drawabath.co.uk

You are within your rights to refuse delivery of the order if it isn’t right.

What happens if delivery takes place when I am not at home?

Please ensure someone is at home on the agreed day of delivery.

If we cannot deliver the items a redelivery fee will apply.

Can I collect my order instead?

You can collect your order from our warehouse in Brombrough, Wirral, CH62 3NX.

Please call or email upon placing an order to advise you wish to collect, otherwise goods will be delivered.

Returns

It’s important to us that you are happy with your Draw a Bath purchase.

If you are not totally satisfied you can return it within 14 days and we will give you a full refund by the same method as your original payment.

Please note any made to order items such as Furniture to size and finish are non-returnable.

How do I return an item?

All items (apart from custom orders) can be returned up to 14 days from delivery.

Returns must be authorised, so please call us on 0151 459 6777 or email enquiries@drawabath.co.uk and we will happily guide you through the process.

Please note, we will only accept products if they are undamaged, unused and in their original packaging.

The cost of return is your responsibility and we suggest that any return is covered with suitable insurance and proof of sending.